CarePayment Enhances Enrollment Process with Epic Hyperspace Integration

CarePayment continues to elevate the patient financing experience for Epic users through new integration.

NASHVILLE, Tenn., December 4, 2023 – CarePayment, the leading provider of patient financing solutions, announced a new integration with Epic Hyperspace, the EHR’s front-end software presented to healthcare providers and staff when launching the Epic system. This thoughtful integration aims to improve the overall patient financing experience for healthcare providers and their patients.

This integration into Epic Hyperspace creates a simplified and streamlined enrollment process into CarePayment, giving hospital staff a convenient way to offer patients 0.00% APR financing options without leaving the Epic platform. With a simplified process, CarePayment increases efficiency and reduces errors in Epic by automating patient data entry for enrollment.

Key features of the integration include:

1. More Speed. With a few clicks within the CarePayment tab in Hyperspace, staff can assist patients with enrollment into CarePayment’s zero-interest financing. No application required, no impact on credit score, and everyone qualifies. Simply verify the existing data in Epic, and the process is complete.
2. Reduced Errors. Patient data from Epic is used to auto-populate required fields and calculate monthly payments, reducing errors in the enrollment process and delivering peace of mind to patients and staff.
3. Better Visibility. With CarePayment’s payment calculator, provider staff can quickly communicate monthly payment amounts – from estimated or actual balances – with their patients to drive confidence in their financing choice.

“CarePayment is committed to our provider partners on Epic, and we know seamless integration of our program into the platform enables faster enrollment, reduces errors and improves the staff experience,” said Ed Caldwell, CEO of CarePayment. “Through this integration, CarePayment delivers an elevated standard of patient financial engagement, meeting the diverse needs of patients without burdening provider staff with unnecessary administrative complexities.”

This integration reflects CarePayment’s ongoing commitment to assisting Epic providers in offering flexible healthcare financing options. Along with the integration into Hyperspace, CarePayment is fully integrated into Epic MyChart for an optimal patient experience. CarePayment’s U.S.-based call center team is also thoroughly trained on each provider partner’s Epic setup. This training enables them to augment staff and assist patients, ensuring a smooth financing and payment experience.

About CarePayment

CarePayment is the leading patient financial engagement and financing company, designed to accelerate the transition of healthcare providers to the new digital, consumer-driven healthcare market. Powered by an integrated platform and analytics, our innovative patient financing solutions improve patient satisfaction and loyalty while delivering superior financial results. Offering recourse and non-recourse programs Pre-Care, Post-Care, and Pre-Bad Debt, CarePayment helps all patients get the care they need, when they need it, while protecting the financial health of provider organizations so they can continue to offer valuable care to the community. CarePayment’s 0.00% APR, patient-friendly financing is compliant with applicable state and federal consumer credit laws, requires no application, and is supported by a friendly US-based customer service staff. Accounts for the program are issued by Republic Bank & Trust Company, Member FDIC. Find more information at carepayment.com.