Why Epic Integration Is a Game-Changer for Patient Financing in 2025

Epic remains a cornerstone of healthcare IT, serving as one of the most widely used electronic health record (EHR/EMR) systems in the acute care space. With over 305 million patients actively engaging with their health data in Epic, the platform continues to set the standard for connected, patient-centric care. Through Epic’s MyChart, patients can seamlessly access their medical history, communicate with providers, and even manage financial responsibilities — all in one place.

However, as healthcare costs rise and patient affordability challenges grow, providers must ensure their financial engagement strategies align with evolving patient needs. The key to success? Partnering with a patient financing vendor that integrates seamlessly with Epic to deliver a streamlined, patient-centered experience.

Streamlining the Patient Experience

High-deductible health plans and rising out-of-pocket costs have placed unprecedented financial strain on patients. In response, providers are increasingly offering flexible payment solutions to make care accessible while improving revenue collection.

Epic’s ability to integrate patient financing programs directly into MyChart is a game-changer for providers and patients alike. Patients can explore payment plan options and enroll directly through MyChart, creating a frictionless financial experience that mirrors their clinical journey. This level of convenience leads to higher patient engagement, improved satisfaction, and better revenue outcomes for providers.

Efficiency for Patients and Providers Alike

In 2025, efficiency is more critical than ever for healthcare providers facing labor shortages and rising operational costs. Self-service, automated payment options embedded in MyChart alleviate the strain on revenue cycle teams, allowing patients to manage their bills without needing staff intervention.

The labor burden in revenue cycle management remains significant, with many organizations struggling to fully staff their departments. By integrating patient financing capabilities into Epic Hyperspace/Hyperdrive, the front-end platform used by staff, providers can streamline workflows, reduce manual intervention, and boost team satisfaction. This integration ensures that critical account details are accessible in one centralized system, minimizing errors and maximizing efficiency

Meeting the Demand for Digital Transformation

Today’s patients expect seamless, digital-first solutions in every aspect of their healthcare journey, including financial engagement. Epic integration allows providers to offer flexible, automated payment options that meet these expectations while enhancing operational efficiency.

By working within the Epic ecosystem, providers eliminate the challenges of disconnected systems, ensuring that patient financial engagement is as simple and reliable as their clinical care. Integration with Epic Hyperspace also equips staff with real-time insights into patient financing activity, enabling more informed conversations and support.

Why CarePayment’s Epic Integration Stands Out

Providers leveraging Epic can unlock significant value by partnering with a patient financing vendor experienced in Epic integration. The result is an enhanced experience for both patients and staff, streamlined processes, and improved financial outcomes.

At CarePayment, we specialize in delivering patient financing solutions that integrate seamlessly with Epic systems, creating value for providers while prioritizing the needs of modern patients. Our expertise in Epic integration empowers providers to uncomplicate workflows, reduce administrative burdens, and drive revenue.

Ready to elevate your patient financing experience? Contact us today to learn more about how CarePayment can help your organization succeed.

Epic, MyChart, and Epic Hyperspace are trademarks of Epic Systems Corporation.