COUNT ON MORE
For Providers
Improve the Patient Experience and Your Bottom Line with 0.00% APR Patient Financing
About Us
The CarePayment Difference
Our program puts your patients first, while driving your ROI. We will engage more patients than anyone else. We will drive increased volume and loyalty to your brand, making you stronger financially. And, we will always treat your patients with care and respect.
Our Comprehensive Solution
Count On More
Our patient finance management solutions includes the industry’s only pre-bad debt service that engages patients after they have been unresponsive to other collection efforts. This solution, coupled with our best in class opt-in payment plans, and our payment plan and aged A/R conversion programs make CarePayment the most complete, and the most effective, in the industry.
CarePayment now provides an Advanced Patient Engagement Platform that helps reduce financial barriers to healthcare for patients and increase cash flow for providers. Our digital capabilities and human touch help boost patient loyalty and reduce payment latency through digital-first enrollment and payment, intelligent account servicing workflow and multi-channel communication and payment tools including text-to-pay.
Case Study
Providing a lifetime of care, both financially and clinically.
Better Experience. Better Results.
CarePayment improves the patient experience for patients and providers.
Step 1
Agency Code added when account is in a self-pay balance
Step 2
Account sent to CarePayment in daily placement file
Step 3
Balance is funded immediately or balance funded after 1 payment
Step 4
CarePayment takes over all patient engagement
Step 5
Patient is a lifetime member of CarePayment
Marketing
CarePayment provides all marketing and training. Patients learn about the program through in-hospital materials, staff, and/or community awareness efforts.
Funding
CarePayment funds the patient’s balance immediately or after the first payment. From that point forward, CarePayment manages engagement regarding the balance.
Membership
Patients receive their co-branded member card and are reminded they can use their membership anytime they need care.
Payment
Patients have the option to pay securely through our online portal, by phone, by chat, by mail or through automatic payments.
Enrollment
Patients are automatically identified in the hospital information system (HIS).
To enroll, patients simply pay their first statement—no application or waiting period.
Service
Whether patients enroll by choice or are assigned to our plan, we treat patients with the same co-branded, compassionate, white-glove engagement program.
Engagement
CarePayment engages with patients throughout the process to let them know that we’re here to ensure and protect their financial health.
Loyalty
CarePayment welcomes members for life. Patients can add new balances any time as they incur medical bills.
Knowledge Center
Case studies, white papers, videos and tips to help providers and patients manage their total financial health.
Article
Survey Finds Consumers Still Struggle to Afford Healthcare
Nashville, Tenn., September 9, 2021 – A recent survey commissioned by CarePayment and conducted by Porter Research found that 42% of consumers delayed healthcare and…
Webinar
Four Factors Impacting Patient Financial Engagement
Presenters | Mac Boyter and Tena Hoxsie
Increasing Patient Satisfaction
Patients are more likely to recommend medical providers that offer the CarePayment program to help pay medical bills.
Improving Net Collections
Across our portfolio of business, we double net collections on average.
