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Epic expertise for seamless patient financial engagement.

More than 280 million patients have a current electronic record in Epic.

Using our seamless integration into Epic, that’s millions of opportunities to collect earned revenue and get more cash on hand.

With over 17 years of EHR integration and operational expertise, we’ve implemented with over 100+ Epic providers to seamlessly deliver 0.00% APR and best in KLAS patient financial engagement solutions that drive more cash, reduce A/R days and debt, and deliver overall patient and staff satisfaction.

We offer a high-level technical and operational understanding to integrate patient financing for each Epic provider with a customized and efficient approach. Our market-leading tech stack drives intelligent, scalable, financial, and engagement data management. Our extensive experience, best practice recommendations, and technology-enabled capabilities allow us to integrate efficiently on Epic’s platform. CarePayment is proud to partner with leading hospitals and health systems that leverage Epic to achieve better clinical and financial outcomes for their patients.

Count on more integrated solutions.

Epic MyChart Integration

Patients can select CarePayment’s zero-interest financing directly from their personal billing page when they need help paying their out-of-pocket medical expenses. Patients are presented with their monthly balance due if they were to use the CarePayment program as well as the number of months offered to pay the balance in full.

Once accepted, CarePayment takes over all patient engagement related to the payment plan, including billing, taking payments, and customer support, and automatically updates the account via Epic automation. Because CarePayment requires no application and has no impact on credit score, all patients can be offered the program. Implementation is configurable by provider to ensure pay in full collections is still first priority.

Epic Hyperspace Integration

Epic Hyperspace is the front-end software that is presented to staff when they are working in Epic. Commonly hosted by Citrix, it is configured to display different menus, tasks, and options to users depending on their specific roles.

By integrating our program into Epic Hyperspace, our Epic provider partners can seamlessly and easily review CarePayment account information and activity, offering a better experience for staff and patients.

Streamlining the patient experience for more ROI.

Real Provider Results. Read our Epic case study to learn how one provider leveraged CarePayment's MyChart integration for increased self-pay collections and an improved patient experience.

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Increasing Patient Satisfaction

Patients are more likely to recommend medical providers that offer the CarePayment program to help pay medical bills.

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Improving Net Collections

Across our portfolio of business, we double net collections on average.

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Frequently Asked Questions
CarePayment
CAREPAYMENT CUSTOMER SERVICE (866) 625-8532