FOR PROVIDERS

CarePayment is Different

Our patient engagement platform will engage more patients than anyone else. We will drive increased volume and loyalty to your brand, making you stronger financially. And we will treat your patients with care and respect

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Why CarePayment

Increased Collections. More Cash

Delivers on average a 2x return over current performance

74 Net Promoter Score

Patient engagement platform drives patient volume and loyalty to your brand

Co-branded

Leverages your brand with the patient to deliver complete clinical & financial health

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Healthcare and Consumer Finance Expertise

Our experience leads to seamless implementation and less stress for staff

Contractual Guarantee

Performance guarantees ensure incentives are aligned and protects against financial risk

Patient Satisfaction

Financial Improvement

Comprehensive Solution

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Innovative financial engagement built for you and your patients.

Simplifying the revenue cycle by placing providers and their patients at the core of everything we do.

With configurable solutions, CarePayment’s integrated, 0.00% APR financial patient engagement platform allows you to pick the best solution for your organization, and your patients.

Pre-Care Enrollment
Patient-driven

Pre-care digital enrollment empowers patients earlier in their medical journey to get the care they need without the anxiety of wondering how they'll pay their medical bills.

Beginning as early as the time of estimation, pre-care enrollment is a self-directed and digital engagement feature that supports a better financial experience for patients, while guaranteeing pre-service payment assurance for providers.

Post-Care Enrollment
Patient-driven

CarePayment relieves financial anxiety for patients after they are left with out-of-pocket expenses. Post-care enrollment provides an alternative for patients looking to pay their medical bills with more flexible and affordable repayment terms.

For providers on Epic, patients can enroll in CarePayment's zero-interest payment plans, view their amount owed, and pay their low monthly balance all through CarePayment's MyChart integration.

Pre-Bad Debt Auto Engagement
Provider-driven

Our pre-bad debt auto patient engagement platform drives more cash to providers than any other program in the industry.

We reach 100% of your patients with automatic placement of aged accounts into our long-term payment plan with immediate provider financing. Timing of placement is configurable to each provider's needs.

Payment Plan & Aged AR Conversions
Provider-driven

One-time placement of existing payment plans or aged AR inventory that is loaded and funded based on provider requirements. Drives immediate net new cash and eliminates refund requirements in conversion from other financing vendors.

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FAQs for Providers

What is CarePayment?

What does "Patient-Friendly" mean?

Studies show that patients who have had a positive medical treatment experience can end up reporting lower quality of care if they have a negative billing and payment experience. “Patient-friendly” means that CarePayment is focused on offering affordable, manageable and accessible financing solutions that help patients meet their financial obligations. CarePayment works as an extension of the provider, offering polite, respectful communications to patients and making it easy to activate their account, make payments in convenient ways, and get questions or concerns answered quickly. Our collaborative approach to both your team and your patients, and our depth of industry-specific knowledge, achieves better financial and patient satisfaction results. We maintain the highest level of transparency and service possible while being compliant with all applicable state and consumer lending laws and regulations.

Why do patients need a product like CarePayment?

Increasingly, patients are avoiding care because they can’t afford it, even if they have insurance. Many patients now have high deductible plans and may need to pay as much as $10,000 out of pocket before insurance kicks in. The reality is that not every patient can afford to pay cash or to take on interest-bearing debt through credit cards or home equity lines of credit to cover their share of medical expenses. Patients need budget-friendly alternatives when they need more time to pay. Offering affordable, transparent financing products ensures patients can pay off their medical bills with dignity, access care when they need it and avoid unnecessary stress and anxiety.