How a $1B, 7-Hospital Health System Increased Self-Pay Collections

With $145 million in outstanding self-pay balances, this health system struggled to engage patients financially while maintaining revenue and operational efficiency. They needed a solution that worked for both their bottom line and their patients. By implementing the CarePayment patient financial engagement platform, they:

• Increased patient engagement with zero-interest, flexible financing options.
• Improved self-pay collections without adding administrative burden.
• Boosted patient satisfaction by eliminating financial barriers to care.
• Freed up staff resources to focus on delivering high-quality care.

Download the case study to see how they transformed their approach to patient financial engagement.